Refund policy
RETURN AND REFUND POLICY
Every Only1Crown product is made specifically for the customer after an order is placed.
RETURNS AND EXCHANGES
Because our products are made to order, we do not accept returns or exchanges for selecting the wrong size or color, ordering by mistake, or changing your mind.
Please review the product description and size guide carefully before ordering.
DAMAGED, DEFECTIVE, MISPRINTED, OR INCORRECT ITEMS
If your order arrives damaged, defective, misprinted, or incorrect, contact us within 30 days of delivery at only1crown.clothing@gmail.com.
Include:
• Your order number
• A description of the issue
• Clear photographs showing the item and the problem
After reviewing the claim, we will provide an appropriate replacement or refund at no additional cost. Do not return an item unless we provide instructions.
LOST ORDERS
If tracking indicates that your order has been lost in transit, contact us no later than 30 days after the estimated delivery date so we can investigate the shipment.
INCORRECT OR INCOMPLETE ADDRESSES
Customers are responsible for providing a complete and accurate shipping address. Orders returned because of an incorrect, incomplete, or unclaimed address may require an additional shipping charge before they can be resent.
CANCELLATIONS AND ORDER CHANGES
Contact us immediately if you need to change or cancel an order. Once production has begun, we cannot guarantee that an order can be changed or canceled.
REFUNDS
Approved refunds are issued to the original payment method. Please allow up to 10 business days after approval for the refund to appear. Your bank or credit-card provider may require additional processing time.
CONTACT
For questions about an order, contact:
God bless,