Shipping policy
SHIPPING POLICY
MADE-TO-ORDER PRODUCTION
Only1Crown products are made to order. Please allow approximately 2–5 business days for production before shipment. Production time is separate from shipping time.
SHIPPING ESTIMATES
Estimated shipping times and available shipping methods are displayed during checkout. Delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, holidays, and other circumstances outside our control may affect delivery.
SHIPPING COSTS
Shipping charges are calculated and displayed at checkout before payment is completed.
TRACKING
When tracking becomes available, a shipping-confirmation email will be sent to the email address provided during checkout. Tracking information can take up to 48 hours to update after a shipping label is created.
MULTIPLE SHIPMENTS
Products may be fulfilled from different facilities. Items from the same order may arrive in separate packages and may have separate tracking numbers.
INCORRECT OR INCOMPLETE ADDRESSES
Customers are responsible for providing a complete and accurate delivery address. If an order is returned because the address was incorrect, incomplete, or unclaimed, additional shipping charges may be required before the order can be resent.
LOST OR DELAYED ORDERS
If tracking has not updated for an extended period or your order appears to be lost, contact us at only1crown.clothing@gmail.com. Claims for orders believed to be lost must be submitted no later than 30 days after the estimated delivery date.
DAMAGED OR INCORRECT ORDERS
If an order arrives damaged, defective, misprinted, or incorrect, contact us within 30 days of delivery. Include your order number, a description of the issue, and clear photographs.
CONTACT
Questions about shipping may be sent to:
Thank you and God bless